Welcome to our service page! We are committed to providing you with excellent sales service to ensure that you receive the best support and guidance when choosing and purchasing our products.
Channel Management: We highly value the management of sales channels, which is essential for our heat pump factory and our customers. We seek partnerships with wholesalers and distributors with strong sales and service capabilities. As an A-level distributor, you’ll enjoy competitive pricing and exclusive discounts on bulk orders. Collaborating with our factory ensures direct access to high-quality heat pumps, including air-to-water and pool heat pump solutions. Together, we can drive sustainable energy innovation while supporting your business growth with reliable products and services.
Brand Collaboration or Exclusive Distribution Rights: For specific markets, we are open to co-branding with our clients or offering our own brand products and services to dealers.
IN-Sales
Product Selection Our skilled sales engineers provide professional support to customers by recommending the most suitable heat pump models based on their specific needs. As a trusted heat pump factory, we ensure personalized guidance to help customers select air-to-water heat pumps, pool heat pumps, or other energy-efficient solutions tailored to their requirements. With a focus on quality and customer satisfaction, our team is dedicated to offering expert advice and seamless service, making us the ideal partner for all your heat pump needs.
Local Certification Application Local Certification Application: We will help you apply for the essential product certifications in line with local standards, assuring adherence to regional market laws.
After-Sales
Technical Support: As a leading heat pump factory, Solareast provides comprehensive technical support to ensure smooth operation, troubleshooting, and maintenance of heat pump products. Our professional technical team is readily available through online contact channels to address customer inquiries and offer expert guidance. Whether it's air-to-water heat pumps or pool heat pump solutions, we are committed to delivering reliable assistance, ensuring optimal performance and customer satisfaction. Partner with Solareast for dependable service and innovative energy-efficient heat pump solutions.
After-sales Training: To help customers better use and maintain their heat pump products, Solareast offers after-sales training services. Our technicians can provide customers with product operation training, troubleshooting tips and maintenance advice to improve their technical skills.
Customer visiting:
In order to maintain close connection with customer, the Solareast team visits customers every year for after-sales updates, technical training.
